You acknowledge the following aspects related to your participation in the activities of the establishment Le Club Équestre. You have been  informed and you are aware of the dangers, hazards and risks associated with handling horses, beside them or on their back, in the context of riding lessons or horseback riding.

You acknowledge  that, by your presence in the stable, the practice of equestrian sports and participation in Club activities, you expose yourself to inherent risks of serious, severe and even fatal injuries. Horses, although they are generally safe, are and remain unpredictable animals at all times. And in order to reduce these risks as much as possible, you agree to follow the instructions and rules to the extent of your abilities and to respect the Club EQ rules. In the case of a child, you agree to make sure they fully understand the inherent risks and to emphasize the importance of following the stable's rules and instructions.

In addition to your acceptance of the risks, you waive any recourse for any material damage that I may suffer while you are present on the Club EQ site or while you  participate in one or more events sanctioned by the Club EQ, whether such material damage is caused by an accident, the fault of a third party or otherwise. This waiver benefits the stable, its directors, its employees (teachers, instructors, volunteers), its members, successors and assigns as well as the promoters, participants, track operators, track owners, officials, rescue personnel, sponsors, advertisers or any other natural or legal person who participated in the realization of the activity, its setup or its promotion.

As a parent or guardian, you authorize the management of Club EQ to provide any nursing care that may be required, and if management deems it necessary, you also authorize transport of “myself or the child under my responsibility” by ambulance or otherwise to a hospital or community health facility.

You agree to sign the waiver, available on the membership form

In addition, you agree to follow all the rules and regulations of the Club Équestre du Quartier as listed below

Rules and Code of Conduct at Club Équestre du Quartier (the Club)

The existence of the Club depends on the health and well-being of the horses and the enjoyment of visitors and riders. The rules are in place to maximize everyone's experience while providing a safe environment.

The list above may seem long, but please take it in the spirit in which it is intended: to make Club Équestre du Quartier a beautiful, safe and fun place to ride. You are welcome in our lovely facility; please do your part to help keep it that way. Enjoy our arenas, trails, lounge, staff, clinicians and fellow riders as much as we do, and if there are rules that seem unnecessary, unfair or missing, please bring them to our attention so that we can clarify or change them accordingly.

General Rules 

A video surveillance system is operating throughout the Club Équestre du Quartier area. Everyone therefore consents to being recorded when entering the Club property and buildings. The riding club will store the recorded videos in accordance with the applicable privacy policy and will use the recordings only in the event of accidents, injuries, disgraceful acts, crimes or suspicious behaviour.

Entry onto and driving on the Club Équestre du Quartier property are at everyone's own risk.

Any person accessing the premises is subject to the Club rules

• The Club declines and is released from all liability in the event of an accident, whether mounted, on the property, with or without a horse, and specifically if a fall occurs

• In the event of an accident at the Club, the stable manager must be informed immediately, and the ambulance called if necessary

• It is strictly forbidden to strike a horse. Under no circumstances will any aggressive gesture toward a horse be tolerated.

• Smoking (all substances) is forbidden throughout the Club property, including the stable, arenas, terrace, paddocks and parking lot.

• We ask you not to feed the horses (with fruit, vegetables or treats, etc.) without management approval. Only staff are authorized to feed the horses.

• Never use a phone or any other electronic equipment while riding or on horseback.

• Never use a phone in an arena (indoor or outdoor)

• Club Équestre du Quartier is closed between 8:30 p.m. and 8:00 a.m. No person may access or be on the premises without management authorization.

• No entry into the pastures without authorization

• Riding a horse at the Club is only possible with the authorization of the riding school director.

• Only authorized trainers are allowed to conduct any training in the stables or on the property

• It is strictly forbidden to jump (regardless of height) during free riding unless a trainer authorized by the Club is in the arena or on the course premises.

• No running or engaging in noisy or boisterous activity in the stable, pastures or arenas.

• Horses must only be tied in designated areas.

• Horses must only be tied using halters fitted with quick-release knots, and never for a long period of time.

• All riders, trainers and athletes accept and acknowledge the obligation to follow the health and safety rules in sport of the Canadian Equestrian Federation and Cheval Québec in their day-to-day practices as well as during competitions.

• Please leave your animals at home or make sure they are comfortable in your vehicle.

• No entry into a box or stall except to remove a horse with management permission

• Only the coach (or their guest) is permitted inside the arena during a lesson

• No sandals or open-toed shoes inside the stables

• No food or drink inside the arenas (except water)

• Do not eat in the aisles or arenas

• The Club declines and is released from all liability for damage caused to horses, vehicles or property

Parking

• Parking is prohibited in front of or on the side of the building

• No vehicle is permitted to park behind the stable without permission.

• Parking is prohibited in front of the stable entrance doors

Animals 

You are asked to  leave your animals at home or make sure they are comfortable in your vehicle, as they are not permitted anywhere on the stable property.

Although we have many animals at the stables, including horses, dogs and cats, for safety reasons we do not accept any domestic animals in the stable other than our own; an exception may be made in certain cases with administration approval:

• A stable dog, accustomed to horses, always on a leash

• A trained dog that does not bark or run and is always on a leash

No dogs in the arenas (outdoor or indoor)

No animals in the club house 

Safety

• For safety reasons, riding outside the main arenas is prohibited. Horses must be ridden only in the designated arenas

• It is strictly forbidden to mount a horse in the aisles or in the boxes/stalls.

• Riding on the designated tracks (the lanes, parking area or roadway) is ONLY authorized in the presence of a trainer designated by the director or the Club owner.

• It is strictly forbidden to take out or use a phone or any other electronic equipment while riding or on horseback

Lesson or free riding (students and boarders)

• Never ride alone. At all times, another person must be responsible and within sight of the ride.

• All free rides must take place in the arenas only – and only when the arenas are not being used for lessons or training.

• Never jump during free riding. Riding and jumping alone are at your own risk. All students and boarders must be accompanied by an authorized Club coach to jump on the course.

• Riding on the designated tracks (the lanes, parking area or roadway) is ONLY authorized in the presence of a coach designated by the Director or owner of the Club, and never during free riding

• Whips and spurs must only be used at the Club for the well-being of the horses. Riders are required to follow the relevant rules of the Canadian Equestrian Federation and Cheval Québec during all events and day-to-day activities.

• It is strictly forbidden to take out or use a phone or any other electronic equipment while riding or on horseback

• A helmet is mandatory when you bridle your horse and while riding.

• Please report any broken or damaged rail, fence, etc. to the stable manager.

• Never put a horse in its box/stall if it is wet or sweaty. You must first walk it or dry it

• Please clean up immediately any mess that you or your horse have made during tacking up or returning (manure, hoof pick, brush, trim, etc.)

• PLEASE sweep up after putting the horse back in its box

Arena Etiquette

Lessons have priority in the arenas

• Before entering an arena – (at a gate of an outdoor arena, or at a door of an indoor arena) – all riders must ask and/or inform those inside of their intention to enter [Stay clear!]. Only after the response [Clear] may you enter.

• Under no circumstances may anyone enter an arena without the coach's specific authorization.

• If you are late and a lesson has started, you are not permitted to enter without the coach's permission, and only if the coach allows it. Late arrivals are non-refundable.

• When riding, if you need to stop, the ideal place is the centre of the arena and off the track lines.

• A safe distance (approximately 2-2.5 m) must be maintained when following or being near another horse.

• All activities in the arenas should be in the same direction.

• In order to preserve the quality of the footing in the indoor and outdoor arenas

• all riders must pick up their horse droppings no later than after using the arena ;

• avoid stepping on the droppings until they are removed.

• Please ask the coach present if you may ride in the same arena where their class is taking place. It is solely their decision to let you enter, and they may ask you to put barriers between you and their class.

Cleanliness

• All persons present at the Club are required to keep the facilities clean.

• Please clean up immediately any mess that you or your horse produce during tacking up or returning (manure, hoof pick, brush, trim, etc.).

• All users are required to keep the horse wash stalls and wash areas clean after washing a horse. Manure must not enter the sewage system.

• After a lesson or a ride, please hang your saddle in the tack room.

• Each saddle has been assigned a saddle rack, a bridle rack and a girth; they must be put back in their places

• Wash your bit

• Hang your bridle with an “eights” throatlatch.

• Place your saddle pad upside down on your saddle to air it out.

• Please put the brushes, hoof picks and other items away in the tack room.

• Please clean the sink after using it and do not leave standing water on the counter.

• All mane trimmings must be swept up and thrown in the garbage bins.

• Do not leave any equipment in the aisles

• Buckets, etc. must be stored in the tack room.

Boarder/Boarding

Boarders follow the same rules as any other Club user, and they are asked to:

Keep your horse well groomed. The feet must be cleaned daily, the coat kept groomed, and the mane and tail maintained.

Refunds

There are no refunds for lessons or for a ride missed by a rider for any reason.

There are no refunds in the event of membership cancellation.

It is not permitted to transfer a lesson or a session to another user.

No sharing of sessions or lesson cards.

Management reserves the right to terminate any access to the club in the event of a breach of the rules and no refund will be issued.

 CANCELLATION POLICY - ABSENCE AND CHANGE

We limit the number of people in a class and we guarantee your spot. Therefore, like any other activity, if you are absent, you will lose your lesson. However, because we are a family business, we will make an effort to accommodate you under the following conditions:

48 HRS' notice; we will try to find you a spot within 7 days before or after the missed lesson, subject to availability at the time. If you are unable to take the make-up lesson, it will not be possible to postpone or replace it. We reserve the right to limit class-change requests to 2 per session.

Any request to change a lesson or class incurs a fee of $25 per change request. 

24 HRS or less' notice for illness; before the start of the lesson, we will do our best to find you a spot in another lesson within 7 days following the missed lesson, subject to availability at the time.  Please note that it is unfortunately impossible to guarantee this, and therefore you risk losing the lesson. If you are unable to take the make-up lesson, it will not be possible to postpone or replace it.
Any request to change a lesson or class incurs a fee of $25 per change request 

– No-show – no replacement and/or extension will be granted.

CANCELLATION – TERMINATION

There are no refunds for lessons or for a ride missed by a rider for any reason.

There are no refunds in the event of membership cancellation, or session cancellation.